OptiSigns Status
Asset uploads failing to process
Incident Report for OptiSigns
Resolved
The rollback is complete and the processing backlog has drained. Uploads submitted during the incident have been processed automatically; no re-upload is needed.
Identified
A transcoding worker deployment introduced a bad configuration value. We are rolling it back.
Investigating
New asset uploads are being accepted but are not completing processing. Existing assets and playing content are unaffected.
This incident affected: Asset Processing.