OptiSigns Status

Firmware update rollout paused

Incident Report for OptiSigns

Resolved

The rollout has resumed with a corrected package. Devices that had retried will pick up the update on their next check-in.

Posted 77 days ago.

Identified

We have paused the current firmware rollout after detecting a higher than expected retry rate on one device model. Devices already updated are unaffected, and no device is left in a partial state.

Posted 77 days ago.

This incident affected: Firmware OTA.